*Provide front-desk coverage by managing the phone system, greeting guests as they enter the office, managing incoming/outgoing mail, and maintaining an organized, clean office environment
*Managing inbound and outbound calls promptly
*Follow communication “scripts” when handling different topics
*Assisting customer's inquiries and complaints
*Building good customer relations
*Assisting the employees with their schedules
*Assisting the drivers with their schedules
*Managing and updating the schedule whenever there are changes
