Customer Care Representative
Responsibilities:
- Assist customers via phone, email, or chat.
- Resolve issues and provide product/service information.
- Maintain clear and professional communication.
- Document interactions and provide feedback for improvement.
Qualifications:
- Strong communication and problem-solving skills.
- Patience and empathy.
- Adaptability and ability to work in a fast-paced environment.
- Familiarity with customer support tools.
Customer Care Representatives play a crucial role in ensuring customer satisfaction, resolving issues, and contributing to positive customer relationships.
