The Warehouse Manager is responsible for DEVELOPING BUSINESS & all internal and external frozen warehouse activities, including receiving, storing, and shipping products in a manner consistent with service objectives.
The Warehouse Manager will foster a team environment that focuses on serving the customer, and maintaining a clean, organized, and safe work environment, while driving continuous improvement in safety, quality, customer service, productivity, and engagement.
We are seeking a motivated individual who can be a leader and thrive in an exciting and challenging environment. Warehousing operation and 3rd Party Logistics management knowledge and experience is important, but the ideal candidate will also possess a proven track record of strong customer service and the ability to engage, develop, and inspire teams.
DUTIES AND RESPONSIBILITIES:
Oversee daily operations including:
* Safety, quality, and productivity
* Troubleshooting and Continuous Improvement
* Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization and shipping methods
* Oversee all distribution services including receiving, storing, shipping, and managing returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met
* Develop and lead a high performing Warehouse Leadership Team to actively engage frozen warehouse employees. Manage direct reports through clear expectation-setting and consistent, formal, and informal communication and feedback
* Manage network frozen inventory needs through VDF storage space and by managing relationships with 3PL frozen warehouses within the network
* Identify and negotiate new frozen storage 3PL providers as needed.
* Maintain our rigorous Standard Operating Procedures for proper receipt, storage, handling, and shipment of inventory
* Ensure that inventory is accurate and organized with consistent and accurate ERP transactions and adherence to the cycle count process
* Champion Lean principles to ensure use of data to ensure problems are being effectively solved or escalated, and team is actively identifying and pursuing continuous improvement
* Meet regularly with warehouse personnel to analyze productivity
* Hire, retain and develop employees
* Ensure that all safety procedures are followed. Work with the WH Safety Coordinator to continually improve safety awareness, behaviors, and conditions
* Design and implement staffing strategies to ensure work force is efficient and flexible and can respond to variations in workflow while meeting daily, weekly, monthly needs
* Ensure the company’s physical assets (building, material handling equipment, inventory, etc.) are properly maintained, protected, and utilized
* Ensure all records and reports regarding warehouse activity are prepared on a timely basis and effectively maintained
* Create, maintain and communicate metrics and standards in accordance with facility and corporate goals
* Ensure inbound and outbound shipments are accurate and free of damage
* Coordinate the disposition of the undeliverable freight, damage, and shortage discrepancies
* Ensure proper food safety practices are maintained
* Support employees in work-related activities, personal growth, and career development. Identify and support training and development opportunities
* Work closely with HR Business Partner to maintain an engaging atmosphere and address/escalate personnel issues
* Other duties as requested
JOB EXPERIENCE:
* 5+ years supervisory and warehouse management experience
* Experience within ERP, TMS (Transportation Management System) and WMS (Warehouse Management Systems) systems
* Experience with 3PL management
WORKING CONDITIONS:
*Working environment could vary from 0 & -18 degrees to ambient
Note. Please apply only if you have experience in frozen food stuff fields.
