Location: Jumeirah Lakes TowerEmployment Type: Full-timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and have a strong command of English? Join our dynamic team as a Customer Service Representative and be part of an innovative company shaping the future of Digital Asset.Key Responsibilities:-Respond to customer inquiries via phone, , and chat promptly and professionally.-Resolve customer issues effectively, ensuring satisfaction and retention.-Provide accurate information about products, services, and company policies.-Maintain detailed records of customer interactions using our CRM system.-Collaborate with internal teams to address customer concerns and improve service delivery.-Stay updated on industry trends and company offerings to better assist customers.Requirements:-Excellent English skills, both written and verbal.-A minimum of 3 years of experience in the call center or customer service industry.-Strong interpersonal and problem-solving skills.-Tech-savvy with the ability to quickly learn new tools and systems.-Experience in crypto or blockchain technology is a strong advantage.-Ability to work flexible hours, including evenings and weekends, if required.What We Offer:-Competitive salary and performance-based bonuses.-Opportunities for career growth and professional development.-A supportive and inclusive work environment.-Exposure to cutting-edge technology and an innovative team.If you're passionate about customer service and want to join a forward-thinking company, we’d love to hear from you!To apply, please send your CV and a brief cover letter on Whatsapp +97152430 5498.Let’s create exceptional customer experiences together!
