A cashier is responsible for processing transactions for customers purchasing goods or services. Their duties typically include:
Greeting Customers: Cashiers greet customers entering the establishment in a friendly and professional manner.
Processing Sales: Cashiers scan or manually enter items, total purchases, and accept payment from customers using cash, credit, debit, or other forms of payment.
Providing Change: Cashiers provide accurate change to customers and process refunds or exchanges as needed.
Maintaining Cleanliness: Cashiers keep their work area clean and organized, including the cash register and surrounding area.
Assisting Customers: Cashiers assist customers with locating items, answering questions about products or services, and providing information about promotions or discounts.
Balancing Registers: Cashiers balance the cash register at the end of their shift to ensure that the amount of money in the register matches the sales transactions.
Reporting Issues: Cashiers report any discrepancies or issues with transactions or the cash register to their supervisor.
Following Procedures: Cashiers follow company policies and procedures regarding cash handling, refunds, and other transactions.
Upselling: In some establishments, cashiers may be responsible for suggesting additional items or promotions to customers to increase sales.
Providing Receipts: Cashiers provide customers with receipts for their purchases, either printed or electronically.
