Understand the demand of consumers to provide timely service and solutions.
Utilize available resources to offer precise information in a clear and concise manner.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Create a concise report on client interaction to facilitate a swift decision-making process.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.
Proven customer support experience.
Familiarity with Ms word / excel / computer operation systems and practices.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Excellent communication and presentation skills.
Good time management and organizational skills that contribute to a rise in overall productivity.
Fluent in operating the latest computer software and online tools.
ملحوظة هامة: جوبز ادس ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط
,ونرجو عند طلب اى مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .
